Jurnal Loker – Lowongan Kerja Faithfull The Brand Terbaru – Saat ini Admin Loker.ac.id akan memberikan Informasi Lowongan kerja dari Faithfull The Brand untuk Penempatan di Bali simak informasi detail nya dibawah ini.
Loker Faithfull The Brand Terbaru 2023
Saat ini Faithfull The Brand sedang membuka Lowongan Kerja penempatan Bali untuk menempati Posisi sebagai.
Dibutuhkan Untuk Posisi :
- Customer Care and E-commerce Assistant
Kualifikasi :
This role will be focused on customer service and customer experience improvement. The Customer Care and Ecommerce Operations Assistant will engage with customers and ensure a high level of customer service.
The role will assist the Ecommerce Manager across our Customer Service and Ecommerce departments. You will work closely with our Ecommerce, Finance, Marketing and Logistics teams, ensuring that our customers are receiving a seamless experience. You will be responsible for customer service of the Australian & International website and across all social media platforms, hence required to be open to alternate working hours to better fit with the respective timezones. You will also be responsible for helping with Ecommerce in digital product management, including asset management, product description, tagging, and SEO optimisation.
This role is looking for someone with strong communication skills, both written and verbal, a high attention to detail and the willingness to do a variety of tasks with the ability to complete them in a timely manner.
With a customer-centric focus and approach, this role is accountable for delivering a positive, seamless and brand aligned customer experience across Faithfull’s Ecommerce Channel.
KEY RESPONSIBILITIES
Customer Service
Provide exceptional customer service for Faithfull digital channels.
Responding to all customer enquiries received via, email, live chat & social media platforms in a timely manner
Ability to help dissatisfied customers in a calm and professional manner to best resolve their problems
Monitor customer online orders and proactively manage any customer issues that may arise
Process refunds and returns with high attention to detail
Perform online customer order management functions, working closely with logistics team
Website inventory management
Ecommerce Operations:
Liaising with marketing team to support e-commerce plans & answer customer queries
Assisting with product uploads for the website
Assisting with product descriptions
Assisting with integration of new website features
Assisting with site testing
Informasi Tentang Faithfull The Brand :
Kategori Lowongan Kerja : Administrasi Klien & Penjualan
Penempatan : Bali
Gaji Faithfull The Brand : –
Profil Faithfull The Brand
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Pendaftaran
Proses rekrutmen Faithfull The Brand GRATIS tidak dipungut biaya apapun, hati-hati terhadap oknum yang mengatasnamakan perusahaan.
Bagi Anda yang sudah memenuhi persyaratan dan berminat mendaftar, silakan apply lamaran via tombol lamar dibawah.
LAMAR SEKARANG
